Refund Policy

Because we sell digital accounts and items with instant credential delivery, all sales are generally final once credentials have been delivered or revealed.

Eligible cases

Wrong or non-working credentials verified by our team
Duplicate charge or payment error
Service not started within a reasonable time — contact support first

Not eligible

Change of mind after credentials were delivered
Game bans or actions by the game publisher after delivery
Buyer sharing or reselling credentials against our terms

How to request help

Email support@evil-lands-accounts.com with your order number within 48 hours of purchase. We review each case individually.

Last updated: July 2026